Frequently Asked Questions
Everything you need to know about your Vastrado shopping experience.
How can I track my Vastrado order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for most pin codes across India.
How do I ensure I pick the right size?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend comparing these to your own measurements before purchasing.
How long does shipping typically take?
Orders are usually processed within 24 hours. Delivery typically takes 3-5 business days for metro cities and 5-7 business days for the rest of India.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations may occur.